OPERATIONS

Run smoother shifts

With the all-in-one solution to maximize seatings and set up your operations for success, be they big or small.

Reservations

Accept and manage online reservations from around the web in one place to plan and manage shifts with ease.

Custom profile and listing

Manage your presence on OpenTable so guests see vital information (location, menu, photos) about your restaurant to book.

Table management

Maximize seatings and streamline your service with smart table assignments and server section management.

In-house and online waitlist

Don’t turn guests away! Use waitlists to fill empty seats and cancellations with people eager to dine with you.

Availability controls

Custom, robust inventory settings help maximize your books and control the flow of your dining room.

Real-time inventory

Snag last-minute bookings and avoid double or overbooking with reservation inventory that is always up-to-date and available.

POS integration

Connect your POS with OpenTable to track of revenue, get order insights, and enable auto-table statusing to speed up turn times and seat more guests.

Takeout management

Welcome online orders from people looking to dine with you but at home to expand your guest base and diversify revenue.

MARKETING

Get butts in seats

With the diner network and industry-leading marketing tools you need to bring in more guests when you need them.

24/7 bookings

Guests can book online through your website or other digital properties, OpenTable, and our 300+ affiliate partners.

Boost visibility on the OpenTable

Put your restaurant front and center with a variety of ways to increase how many OpenTable eyeballs see your place.

Custom booking widget

Create a custom widget for guests to book quickly and easily on your website or other digital properties.

Marketing ROI

Use tracking and insight features to know what return on investment you’re getting from your OpenTable marketing spend.

Access a network of millions

The OpenTable diner network spans the globe and lives deep in the world of dining—get discovered by people actively looking to dine.

Built-in marketing team

Opt-in to display ads, social media marketing, and more (even out of home!)—there’s an entire marketing team working for you.

Offer incentives to diners

Attract devoted diners when you need them by offering 10x bonus points to fill slow times through the OpenTable marketplace.

GUEST RELATIONSHIPS

Turn guests into regulars

With top customer management tools that help you serve up the best hospitality possible and keep guests coming back.

Guest database

Individual guest profiles with tagged diner preferences and notes accessible and reportable across iPad and iPhone apps.

Automated guest preferences

Identify and recognize guests according to their behavior and preferences, from average spend to most-ordered items.

Targeted emails

Trigger automated emails based on guest visit preferences and measure your ROI with campaign performance tracking.

Staff scorecards

Get an objective, holistic view of each server’s overall performance in terms feedback, cover, and check averages.

Review management and analysis

Aggregate, manage and analyze your reviews across the most popular review sites in one place and create custom post-dining surveys.

Post-dining surveys

Create custom surveys to send after guests dine to take their pulse and improve your hospitality in ways that matter to them.

Robust guest profiles

Automatically generate individual guest profiles to better understand their preferences and meet their needs.

Direct messaging with guests

Get in touch and stay in touch with guests about their visit from one central place the whole team can consult.

COMMERCE

Create and sell dining experiences

With the ability to manage and monetize a full range of experiences to dazzle and delight guests, all in one place.

Featured experiences lists

Get showcased on OpenTable lists, collections, and guides dedicated to highlighting experiences to our network.

Prepay requirements

Combat no-shows and increase your ability to plan by requiring guests to pay in advance when they book experiences.

Add-ons and upsells

Boost per party spend by offering tempting options such as wine pairings, caviar service, pre-dinner drinks, and more.