Hospitality

Learn about the tech tools restaurants can use to provide highly personalised hospitality for a guest experience that leads to regulars and ravings fans.

Find out how to improve service in a restaurant with simple strategies, Learn how to welcome a guest in a restaurant and how to keep them coming back.

Some restaurants make it hard for people to find the facts they need to know to make dining decisions. Here’s the most important info you make more obvious.

A restaurant’s reputation can take on a life of its own online. Here’s how to expertly manage your restaurant's reputation so it works for you, not against you.

Some loyalty programs drive profits and delight regulars. Find out how to create the kind of loyalty program that keeps guests coming back.

Loyalty lies at the heart of the relationship between a regular and a restaurant, and it doesn’t happen by magic. It’s built over time in myriad ways.

Here are some easy ways to make sure guests are on the same page as your restaurant before they even arrive.

With a seemingly infinite number of ways to communicate online, there are a whole lot of places, beyond the usual suspects, where reviews of your restaurant might be hiding. Here’s how to track them down and tips on responding.

Draw in more guests and give them the opportunity to earn points.