Hospitality

Find out how the most successful restaurants make every guest feel like a VIP.
How to improve the guest experience with restaurant technology

How to improve the guest experience with restaurant technology

Learn about the tech tools restaurants can use to provide highly personalised hospitality for a guest experience that leads to regulars and ravings fans.
How to improve customer experience in a restaurant in 10 steps

How to improve customer experience in a restaurant in 10 steps

Find out how to improve service in a restaurant with simple strategies, Learn how to welcome a guest in a restaurant and how to keep them coming back.
What guests need to know when picking a restaurant

What guests need to know when picking a restaurant

Some restaurants make it hard for people to find the facts they need to know to make dining decisions. Here’s the most important info you make more obvious.
9 steps to better restaurant reputation management

9 steps to better restaurant reputation management

A restaurant’s reputation can take on a life of its own online. Here’s how to expertly manage your restaurant's reputation so it works for you, not against you.
How to build a loyalty program

How to build a loyalty program

Some loyalty programs drive profits and delight regulars. Find out how to create the kind of loyalty program that keeps guests coming back.
3 ways to create dream regulars with OpenTable

3 ways to create dream regulars with OpenTable

Loyalty lies at the heart of the relationship between a regular and a restaurant, and it doesn’t happen by magic. It’s built over time in myriad ways.
Why telling your guests what to expect is a big win-win

Why telling your guests what to expect is a big win-win

Here are some easy ways to make sure guests are on the same page as your restaurant before they even arrive.
How to find and manage your restaurant’s online reviews

How to find and manage your restaurant’s online reviews

With a seemingly infinite number of ways to communicate online, there are a whole lot of places, beyond the usual suspects, where reviews of your restaurant might be hiding. Here’s how to track them down and tips on responding.
How OpenTable keeps guests coming back with loyalty points

How OpenTable keeps guests coming back with loyalty points

Draw in more guests and give them the opportunity to earn points.