Dig into the world’s most complete restaurant platform
With new features added all the time, there’s a solution for every business challenge.
Dig into the world’s most complete restaurant platform
With new features added all the time, there’s a solution for every business challenge.
OPERATIONS
Run smoother shifts
With the all-in-one solution to maximize seatings and set up your operations for success, be they big or small.
Reservations
Accept and manage online reservations from around the web in one place to plan and manage shifts with ease.
Custom profile and listing
Manage your presence on OpenTable so guests see vital information (location, menu, photos) about your restaurant to book.
Table management
Maximize seatings and streamline your service with smart table assignments and server section management.
In-house and online waitlist
Don’t turn guests away! Use waitlists to fill empty seats and cancellations with people eager to dine with you.
Availability controls
Custom, robust inventory settings help maximize your books and control the flow of your dining room.
Real-time inventory
Snag last-minute bookings and avoid double or overbooking with reservation inventory that is always up-to-date and available.
POS integration
Connect your POS with OpenTable to track of revenue, get order insights, and enable auto-table statusing to speed up turn times and seat more guests.
Takeout management
Welcome online orders from people looking to dine with you but at home to expand your guest base and diversify revenue.
MARKETING
Get butts in seats
With the diner network and industry-leading marketing tools you need to bring in more guests when you need them.
24/7 bookings
Guests can book online through your website or other digital properties, OpenTable, and our 300+ affiliate partners.
Boost visibility on the OpenTable
Put your restaurant front and center with a variety of ways to increase how many OpenTable eyeballs see your place.
Custom booking widget
Create a custom widget for guests to book quickly and easily on your website or other digital properties.
Marketing ROI
Use tracking and insight features to know what return on investment you’re getting from your OpenTable marketing spend.
Access a network of millions
The OpenTable diner network spans the globe and lives deep in the world of dining—get discovered by people actively looking to dine.
Built-in marketing team
Opt-in to display ads, social media marketing, and more (even out of home!)—there’s an entire marketing team working for you.
Offer incentives to diners
Attract devoted diners when you need them by offering 10x bonus points to fill slow times through the OpenTable marketplace.
GUEST RELATIONSHIPS
Turn guests into regulars
With top customer management tools that help you serve up the best hospitality possible and keep guests coming back.
Guest database
Individual guest profiles with tagged diner preferences and notes accessible and reportable across iPad and iPhone apps.
Automated guest preferences
Identify and recognize guests according to their behavior and preferences, from average spend to most-ordered items.
Targeted emails
Trigger automated emails based on guest visit preferences and measure your ROI with campaign performance tracking.
Staff scorecards
Get an objective, holistic view of each server’s overall performance in terms feedback, cover, and check averages.
Review management and analysis
Aggregate, manage and analyze your reviews across the most popular review sites in one place and create custom post-dining surveys.
Post-dining surveys
Create custom surveys to send after guests dine to take their pulse and improve your hospitality in ways that matter to them.
Robust guest profiles
Automatically generate individual guest profiles to better understand their preferences and meet their needs.
Direct messaging with guests
Get in touch and stay in touch with guests about their visit from one central place the whole team can consult.
COMMERCE
Create and sell dining experiences
With the ability to manage and monetize a full range of experiences to dazzle and delight guests, all in one place.
Featured experiences lists
Get showcased on OpenTable lists, collections, and guides dedicated to highlighting experiences to our network.
Prepay requirements
Combat no-shows and increase your ability to plan by requiring guests to pay in advance when they book experiences.
Add-ons and upsells
Boost per party spend by offering tempting options such as wine pairings, caviar service, pre-dinner drinks, and more.
But wait, there’s more—
additional features to make everything even easier and better for you and your business:Wait, there’s more—
Reporting and insights that give you the full picture
Mobile app to see and manage bookings on the go
300+ powerful integrations of the tools restaurants use the most
Management tools to fit the unique needs of multi-unit groups
Let’s do this
24/7 bookability for guests through your digital properties, OpenTable, and our 300+ affiliate partners.
Offer waitlist in-house or online, and easily manage the door with wait quote suggestions and table-ready texting.
Maximize seatings and streamline service with smart table assignments and server section management.
Custom tailored for your restaurant, robust inventory settings help you maximize your books and control the flow of your dining room.
Snag last-minute bookings and avoid double or overbooking with reservation inventory that is always up-to-date and available.
Individual, customizable tool for restaurants to manage their presence on OpenTable, enabling diners to book and learn vital information (location, menu, photos) about your restaurant.
Individual guest profiles with tagged diner preferences and notes.
Gain visibility for your restaurant with digital advertising in front of our diner network of millions.
Aggregate, manage and analyze your reviews in one place across the most popular review sites and custom post-dining surveys.
Make custom surveys available to your guests and get direct feedback about their experience to take action on with your team.
Offer, manage, and sell a full range of customized dining experiences, like tastings, classes, and special menus, all in one place.
Accept online orders and pay at the table as well as for takeout and delivery.
Connect your POS with OpenTable so you can keep track of revenue, get order insights, and enable auto-table statusing to speed up turn times and seat more guests.
A network cover is a cover in a reservation booked through the OpenTable website or app. Each seated guest in a party is a cover, so a party of four is four covers. With OpenTable, you get access to a network of millions and only pay for seated diners, never for no-shows or cancellations.
Trigger automated emails based on guest visit preferences and measure your ROI with campaign performance tracking.
Identify and recognize guests according to their behavior and preferences, from average spend to most ordered items.
Automatically generate robust, individual guest profiles to better understand preferences and meet their needs.
Get an objective, holistic view of each server’s overall performance in terms feedback, cover, and check averages.
Aggregate, manage and analyze your reviews across the most popular review sites in one place and create custom post-dining surveys.
Get in touch and stay in touch with guests about their visit from one central place the whole team can consult.