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OpenTable Feature Drop: October 2023
Dig into the latest and greatest updates
This month’s drop is filled with features that give you more control over how you pack your house.
SMART ASSIGN
Introducing Smart Assign
You may already know that OpenTable rearranges your reservations when things change, like when party sizes get bigger or guests cancel. With the new Smart Assign, you can fine tune these arrangements, letting the system automatically fill seats while giving you more control over which tables are assigned to regulars or VIPs.
Learn more
NOTIFY ME
More ways to fill last minute openings
Guests who set a Notify Me now show up in your Reservation waitlist, giving you more ways to cover last minute cancellations or no-shows with guests who really want to dine with you.
Learn moreGUEST TAGS
Access Rules, meet Guest Tags
Now you can create Access Rules associated with guest tags, allowing you to prioritize tables for specific guests and offer them exclusive, direct access.
Learn more
Images are for illustrative purposes only. Interface may vary.
Communications made more efficient
Everything in one place
See every reservation update, SMS, confirmation and reminder (now including read receipts!) within your direct messages so you have the full context when reaching out to guests.
Learn more
SMS available in more markets
Automated SMS updates and reminders to guests are now available to restaurants in Panama, Costa Rica, Chile, and Peru.
Learn more
Images are for illustrative purposes only. Interface may vary.
Improved Experiences
Work with what you’ve got
Save time creating a new experience by duplicating and editing a previous one.
Learn more
Prioritize your offerings
Customize the order in which Experiences show up on your profile.
Learn moreGreater fee transparency
Go beyond “service charge”— customize what you name fees so guests know exactly what they’re paying for.
Learn more
Images are for illustrative purposes only. Interface may vary.
And more…
Highlight your other restaurants
Now you can choose the order in which your affiliated restaurants show up for your guests in the booking widget on your website.
Faster, easier menu upload
New Popmenu integration makes keeping menus up to date even easier.
Deeper ROI insights
Insights on total sales, spend and ROI on marketing campaigns help you drill into your return on every dollar spent
More POS integrations
Unlock more data at no additional cost when you integrate your participating POS system—now including Givex.
Ready to see our platform in action?
Fill out the form and a member of our team will reach out to you shortly
Already a customer?
Sign into OpenTable to start using these new features
Tell us about your restaurant business
By clicking Contact Us you agree to our Privacy Policy.
You also agree to receive marketing communications from OpenTable about news, events, promotions and monthly newsletters. You can unsubscribe from OpenTable emails at any time.OpenTable Feature Drop: October 2023
Dig into the latest and greatest updates
This month’s drop is filled with features that give you more control over how you pack your house.
SMART ASSIGN
Introducing Smart Assign
You may already know that OpenTable rearranges your reservations when things change, like when party sizes get bigger or guests cancel. With the new Smart Assign, you can fine tune these arrangements, letting the system automatically fill seats while giving you more control over which tables are assigned to regulars or VIPs.
NOTIFY ME
More ways to fill last minute openings
Guests who set a Notify Me now show up in your Reservation waitlist, giving you more ways to cover last minute cancellations or no-shows with guests who really want to dine with you.
GUEST TAGS
Access Rules, meet Guest Tags
Now you can create Access Rules associated with guest tags, allowing you to prioritize tables for specific guests and offer them exclusive, direct access.
Images are for illustrative purposes only. Interface may vary.
Communications made more efficient
Everything in one place
See every reservation update, SMS, confirmation and reminder (now including read receipts!) within your direct messages so you have the full context when reaching out to guests.
Quick SMS reminders
Easily remind guests to send their payment info with just one click.
SMS available in more markets
Automated SMS updates and reminders to guests are now available to restaurants in Panama, Costa Rica, Chile, and Peru.
Images are for illustrative purposes only. Interface may vary.
Improved Experiences
Work with what you’ve got
Save time creating a new experience by duplicating and editing a previous one.
Prioritize your offerings
Customize the order in which Experiences show up on your profile.
Greater fee transparency
Go beyond “service charge”— customize what you name fees so guests know exactly what they’re paying for.
Images are for illustrative purposes only. Interface may vary.
And more…
Highlight your other restaurants
Now you can choose the order in which your affiliated restaurants show up for your guests in the booking widget on your website.
Faster, easier menu upload
New Popmenu integration makes keeping menus up to date even easier.
Deeper ROI insights
Insights on total sales, spend and ROI on marketing campaigns help you drill into your return on every dollar spent
More POS integrations
Unlock more data at no additional cost when you integrate your participating POS system—now including Givex.
Ready to see our platform in action?
Fill out the form below and a member of our team will reach out to you shortly
Already a customer?
Sign into OpenTable to start using these new features
Tell us about your restaurant business
By clicking Contact Us you agree to our Privacy Policy.
You also agree to receive marketing communications from OpenTable about news, events, promotions and monthly newsletters. You can unsubscribe from OpenTable emails at any time.Catch up on all the Feature Drops
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