Feature Drop: June 2023

New ways to uplevel hospitality

Introducing new tools to connect with guests before, during and after their visits.

Use them to bring in the 1.6B diners on OpenTable, fuel VIP hospitality, and drive more revenue.

 

Connect with guests from the start 

AUTOMATED CAMPAIGNS

Email campaigns in just 2-clicks

Bring in guests you haven’t seen in a while with simple email campaigns that allow you to reach out and check in. 

Available on Pro

PREMIUM COMMUNICATIONS

SMS available for direct messages

SMS notifications for direct messages help you stay in touch, faster, with every guest. 

Available on Pro exclusions apply, contact your account manager for details.

 

Make guests feel at home

AUTOMATED TAGS

Better ways to ID and tag guests

New ways to spot VIPs, identify top spenders, and organize how you manage them.

Available on Pro

 

Keep in touch after they leave

REVIEWS DASHBOARD

Get powerful insight into reviews

Understand customer feedback on the most popular review sites, all from a single dashboard. Plus, respond to Facebook and Google reviews directly from there.

Available on Basic, Core, and Pro

AUTOMATED CAMPAIGNS

Easily target and reconnect with guests

Thank repeat diners, market to high spenders and reconnect with new visitors using 2-click email campaigns.

Available on Pro

 

Feature Drop: June 2023

New ways to uplevel hospitality

Introducing new tools to connect with guests before, during and after their visits.

Use them to bring in the 1.6B diners on OpenTable, fuel VIP hospitality, and drive more revenue.

Connect with guests from the start

AUTOMATED CAMPAIGNS

Email campaigns in just 2-clicks

Bring in guests you haven’t seen in a while with simple email campaigns that allow you to reach out and check in. 

Available on Pro

PREMIUM COMMUNICATIONS

SMS available for direct messages

SMS notifications for direct messages help you stay in touch, faster, with every guest. 

Available on Pro
exclusions apply, contact your account manager for details.

Make guests feel at home

AUTOMATED TAGS

Better ways to ID and tag guests

New ways to spot VIPs, identify top spenders, and organize how you manage them.

Available on Pro

Keep in touch after they leave

REVIEWS DASHBOARD

Get powerful insight into reviews

Understand customer feedback on the most popular review sites, all from a single dashboard. Plus, respond to Facebook and Google reviews directly from there.

Available on Basic, Core, and Pro

AUTOMATED CAMPAIGNS

Easily target and reconnect with guests

Thank repeat diners, market to high spenders and reconnect with new visitors using 2-click email campaigns.

Available on Pro

A single OpenTable email marketing campaign can generate more than $2,600 extra in revenue in a month. Set yours up in just two clicks.

The data was collected between January and August 2022

Learn more about Pro today

More ways your job just got easier

Expand your POSsibilities

More POS systems integrate with OpenTable than ever before. Now, our Agilysys integration includes auto table statusing and our Lightspeed integration is available in the Netherlands, Italy, and Spain.

More easily manage campaign approvals for Promoted campaigns

Review and approve your recommended Promoted Results campaigns through email or in your system—and go live instantly.

Edit blocked days and pause your Bonus Points campaigns

Pause and resume campaigns as needed, plus block out any days you don’t want the campaign to be active.

Create, edit, and display menus on OpenTable

Easily edit individual menu items without the wait. Quickly fix a typo, adjust your prices, or add new seasonal items at any time. No need to upload a PDF or deal with long turnaround times.

Identify large party tables in your floor plan

Review which of your single tables have enough seating to accommodate a large party, so you can optimize your floor plan to drive more revenue.

More ways your job just got easier

Expand your POSsibilities

More POS systems integrate with OpenTable than ever before. Now, our Agilysys integration includes auto table statusing and our Lightspeed integration is available in the Netherlands, Italy, and Spain.

More easily manage campaign approvals for Promoted campaigns

Review and approve your recommended Promoted Results campaigns through email or in your system—and go live instantly.

Edit blocked days and pause your Bonus Points campaigns

Pause and resume campaigns as needed, plus block out any days you don’t want the campaign to be active.

Create, edit, and display menus on OpenTable

Easily edit individual menu items without the wait. Quickly fix a typo, adjust your prices, or add new seasonal items at any time. No need to upload a PDF or deal with long turnaround times.

Identify large party tables in your floor plan

Review which of your single tables have enough seating to accommodate a large party, so you can optimize your floor plan to drive more revenue.

Put these updates to work today

Sign into OpenTable to start using these new features

 

 

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